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For small tech teams

Weekly on-call hand-over

Use this
Use this RunOps is invite-only while in Preview. Ask someone on RunOps to share this with you, or request access. Request access Got an invite? Open your link

Got an invite? Open the link you were sent. No invite yet? Write to system@mylinchpin.tech.

What it is

Ten minutes, two people: what is open, what is noisy, what shipped, who to call, and "I have the pager" on the record. Starts every Monday.

Who it's for: teams that rotate who is on call.

The steps

Starts every Monday at 10:00

  1. List open incidents and anything still being watched Outgoing on-call· after 1 hour
  2. List noisy or silenced alerts, and why Outgoing on-call· after 1 hour
  3. Note last week's changes that could bite Outgoing on-call· after 1 hour
  4. Confirm escalation contacts are current Outgoing on-call· after 1 hour
  5. Confirm access works: pager, VPN, console, signing keys Incoming on-call· after 2 hours
  6. Acknowledge the hand-over: "I have the pager" Incoming on-call· after 2 hours
  7. Review; comment if anything is missing Engineering lead· after 4 hours
  8. Close the run Incoming on-call· after 4 hours

What the other person gets

Put a name, an email address or a mobile number on a step. That person is told when it's their turn: by email, or by WhatsApp if you gave a mobile number, or in Telegram if they use it, or from a link or QR code you share yourself. They open it in any browser, type a 6-digit code, and see this run and nothing else of yours. They install nothing and pay nothing.

Make it yours

On the start form you choose the people and the start date. Once it is running, every step in your run is yours to change; the ready-made itself stays as it is.

Weekly on-call hand-over

Use this
Use this RunOps is invite-only while in Preview. Ask someone on RunOps to share this with you, or request access. Request access Got an invite? Open your link

Got an invite? Open the link you were sent. No invite yet? Write to system@mylinchpin.tech.